The United States Internal Revenue Service (IRS) has partnered with Cayosoft to overhaul its Microsoft identity and infrastructure management systems. The deal will use the IRS leverage the Ohio-based firm’s Enterprise Suite to replace outdated legacy tools in a push to strengthen security and operational resilience. As the largest civilian agency in the US government, […]
The United States Internal Revenue Service (IRS) has partnered with Cayosoft to overhaul its Microsoft identity and infrastructure management systems.
The deal will use the IRS leverage the Ohio-based firm’s Enterprise Suite to replace outdated legacy tools in a push to strengthen security and operational resilience.
As the largest civilian agency in the US government, the IRS had previously relied on a patchwork of legacy solutions to manage its Microsoft platforms and user identities. The agency was looking to integrate cloud and hybrid capabilities now critical to federal operations.
The multi-year deal follows an extensive vendor review process. Cayosoft’s agentless platform will enable the IRS to meet strict Recovery Time Objective (RTO) and Recovery Point Objective (RPO) thresholds by restoring entire Active Directory forests in minutes and capturing near real-time identity changes across AD, Entra ID, and Microsoft 365, it claimed.
“Modernising infrastructure is a key initiative for the federal government, and we’re honoured that Cayosoft was selected as a trusted technology partner to support that mission,” said Bob Bobel, co-founder and CEO of Cayosoft.
“This implementation delivers stronger security, greater efficiency, and the resiliency needed to sustain operations during disruptions.”
The overhaul is reportedly already yielding results, according to the vendor, with over 80 legacy IRS policies now reduced to just two Cayosoft rules.
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The Cayosoft platform delivers a unified architecture to manage, monitor, and recover identity environments—an approach the IRS deemed essential to its modernisation goals.
Key features include automated licence provisioning, malware-tested immutable backups, Zero Trust delegation, and orchestration across complex, multi-domain environments.
The Cayosoft deployment also supports compliance with federal mandates such as the Federal Information Security Management Act (FISMA) and IRS Publication 1075, helping reduce risk and administrative overhead while increasing transparency and control.